AI Agent-Based IVRS?
An advanced voice-interaction platform powered by AI and Natural Language Processing (NLP), enabling seamless human-like conversations through automated voice agents. Perfect for businesses, educational institutions, healthcare, government, and customer service environments.
Key Features
Natural Language Understanding
Understands human queries in multiple languages—no need to press “1” or “2”.
24/7 Smart Support
Responds to inquiries, books appointments, provides information—even after business hours.
Multilingual Voice Capability
Supports Indian and international languages with region-specific accent tuning.
AI-Powered Learning
Continuously improves its responses with every interaction.
Omnichannel Integration
Connects with phones, WhatsApp, SMS, and web chat for a unified support experience.
Call Routing & Escalation
Transfers to human agents when needed, ensuring smooth handovers.
Voice Biometrics (Optional)
Verifies identity securely via voice pattern recognition.
Use Cases
Educational Institutions
Admission queries, results info, class schedules.
Healthcare
Appointment booking, reports access, health tips.
Banking & Finance
Balance inquiries, service requests, fraud alerts.
Customer Support Centers
Complaint resolution, product info, ticket tracking.
Government Services
Public scheme updates, grievance redressal, utility services..
Benefits
Reduce wait times & operational costs
Enhance user satisfaction
Automate repetitive queries
Ensure 24x7 availability
Scale seamlessly during peak hours
Security & Compliance
Data encryption.
GDPR & local data protection compliance.
Customizable privacy settings.
Ready to Deploy!
Flexible cloud-based or on-premise deployment.
Seamless API integration with CRM, ERP, and databases.
Contact Us
4th Floor, Oberle Towers,
Balmatta, Mangaluru.
mlr@varmatrix.com
+91 93809 71845
0824 4251407
0824 4261407