AI Agent-Based IVRS?

An advanced voice-interaction platform powered by AI and Natural Language Processing (NLP), enabling seamless human-like conversations through automated voice agents. Perfect for businesses, educational institutions, healthcare, government, and customer service environments.

Key Features

Natural Language Understanding

Understands human queries in multiple languages—no need to press “1” or “2”.

24/7 Smart Support

Responds to inquiries, books appointments, provides information—even after business hours.

Multilingual Voice Capability

Supports Indian and international languages with region-specific accent tuning.

AI-Powered Learning

Continuously improves its responses with every interaction.

Omnichannel Integration

Connects with phones, WhatsApp, SMS, and web chat for a unified support experience.

Call Routing & Escalation

Transfers to human agents when needed, ensuring smooth handovers.

Voice Biometrics (Optional)

Verifies identity securely via voice pattern recognition.

Use Cases

Educational Institutions

Admission queries, results info, class schedules.

Healthcare

Appointment booking, reports access, health tips.

Banking & Finance

Balance inquiries, service requests, fraud alerts.

Customer Support Centers

Complaint resolution, product info, ticket tracking.

Government Services

Public scheme updates, grievance redressal, utility services..

Benefits

 Reduce wait times & operational costs
 Enhance user satisfaction
 Automate repetitive queries
 Ensure 24x7 availability
 Scale seamlessly during peak hours

Security & Compliance

 Data encryption.
 GDPR & local data protection compliance.
 Customizable privacy settings.

Ready to Deploy!

 Flexible cloud-based or on-premise deployment.

 Seamless API integration with CRM, ERP, and databases.

Contact Us

var matrix mangalore

4th Floor, Oberle Towers,
Balmatta, Mangaluru.

mlr@varmatrix.com

+91 93809 71845
0824 4251407
0824 4261407